What is my user name and password?

  • Your username and password were sent to you via email. If you’re having a hard time logging in, click the “Forget Password” button and enter the email address you provided when setting up your account. You will then receive an email to reset and select a new password.
  • If you’re still having trouble, email us at info@sonopath.com or give us a call at 1-800-838-4268 and we would be happy to help you.
FAQ Display
Without Login

CUSTOMER SERVICE

Phone Support 800-838-4268
  • Monday - Friday8am - 6pm
Email Support info@sonopath.com
  • Sunday - Saturday8am - 8pm

REPORTS AVAILABLE

  • RoutineWithin 24 Hours
  • STATLess than 6 Hours
  • * All hours listed are in Eastern Standard Time (EST)
  • * STAT & Afterhours based on specialist availability
  • *General turnaround time for Rad/CT/MRI/Ortho cases is 24 hours. However, due to fluctuating caseloads and radiologist availability, reports can occasionally take up to 48 hours. Therefore, a 48-hour turnaround expectation should be set with your pet owners for all TeleRad cases.

ULTRASOUND & INTERNAL MEDICINE

  • Monday – Friday8am – 6pm
  • Monday - Friday (STAT)
    *Dr. Lindquist & Dr. Daniel Only
    8am - 8pm
  • Saturday & Sunday (STAT)8am - 6pm
  • DACVIM (Cardiologist)
  • Monday (STAT)8am – 4pm
  • Tuesday – Friday (Routine and STAT) 8am – 4pm
  • * Routine cases submitted Friday will be read the following Tuesday

RADIOLOGY

  • Monday – Friday8am – 6pm
  • Monday - Friday (STAT)Upon email request/based on radiologist availability
  • Radiologist RAD, CT, MRI & Orthopedic Ultrasound
  • * Cases submitted on Friday are not guaranteed to be read until Monday

TELECYTOLOGY

  • Monday – Friday8am – 6pm

*Please email info@sonopath.com with any questions you may have regarding your case submittal. This email is monitored 7 days a week, but intermittently after hours. We will respond to you ASAP.